KYC & Verification Policy
How we verify campaigns, beneficiaries, and related information on the Platform.
1Purpose of Verification
The Foundation may conduct verification to support donor trust, fraud prevention, lawful and responsible disbursal of funds, policy compliance, and safety and misuse prevention.
2Who May Be Verified
Depending on the campaign and risk level, the Foundation may verify:
- Campaign creator
- Athlete/beneficiary
- Minor beneficiary's parent/legal guardian
- Authorised representative (coach/family member/academy representative)
- Bank account holder/recipient
- Supporting information/documents relevant to the campaign
3Types of Verification
Verification may include: identity verification, contact verification (email/mobile), relationship/authorisation verification (especially for minor beneficiaries), bank account verification, review of supporting documents, and additional checks in case of complaints, suspicious activity, or high-risk campaigns.
4Timing of Verification
Verification may be conducted: before campaign publication, during a live campaign, before disbursal, after complaints or reports, or at any other stage where reasonably necessary.
5Verification Outcomes
A campaign or account may be marked/handled as: approved, pending additional information, under review, rejected, or paused/restricted. The Foundation may act based on verification findings in accordance with Platform policies.
6Ongoing Review and Re-Verification
Verification is not a one-time guarantee. The Foundation may revisit or re-verify campaigns/accounts if new information, complaints, or concerns arise.
7Verification Disclaimer
Verification reduces risk but does not amount to a guarantee of fundraising success, beneficiary outcome, or absolute correctness of all facts at all times.
8Contact
Support Email: support@raiseaplayer.org