Fundraiser Setup
Create a high-converting fundraiser in minutes.
- →Crafting a compelling title and realistic goal amount
- →Beneficiary vs organiser rules — who receives the funds
- →Required documents checklist before you publish
- →Choosing the right category and urgency level
Story & Proof Guide
Write a story people trust and donate to.
- →Story template: problem → need → plan → ask
- →Photos and video checklist for maximum impact
- →Sports proof examples
- →Common rejection reasons and how to fix them
Verification & Trust (KYC)
Get verified faster and increase donations.
- →Step-by-step profile verification walkthrough
- →Accepted document formats and file size tips
- →Name mismatch fixes between ID and bank account
- →How the verification badge works
Donation & Payment Help
Donation flow support and payment issue fixes.
- →Payment failed / pending / success — what each means
- →Refund timelines and how to request one
- →Receipt and invoice support
- →Platform fee and tip explanation
Payouts & Withdrawals
Withdraw funds safely and track payout status.
- →Withdrawal eligibility rules
- →Bank account requirements
- →Payout status meanings: Processing / Completed / Failed
- →Failed payout fixes: IFSC, name mismatch, limits
Corporate & Sponsorship Support
Approach brands and sponsors professionally.
- →Sponsor pitch deck outline
- →Email and DM outreach templates
- →Sponsor benefits checklist: logo, shoutouts, events
- →Negotiation basics for first-time fundraisers
Sports Support Services
Trusted services for athletes and academies.
- →Academies directory (by sport and city)
- →Coaching and training partners
- →Physio and rehabilitation partners
- →Nutrition and performance partners
FAQs & Policies
Clear rules so you don't get blocked later.
- →Allowed vs not-allowed fundraising use cases
- →Misuse prevention and moderation rules
- →Refund and dispute policy
- →Community guidelines
Contact & Escalation
Get help fast through the right channel.
- →Support ticket, email, and WhatsApp contacts
- →'Report an issue' flow
- →Admin review timelines