Privacy Policy

Raise A Player is a fundraising platform operated by Navyug Raise a Player Foundation (CIN: U93120TS2025NPL207492, PAN: AALCN0816H). This Privacy Policy describes how we collect, use, store, share, and protect personal information when you use our Platform.

This Privacy Policy applies to personal information collected through: the Platform, account registration forms, campaign submission forms, donation checkout pages, support/grievance communication, report-a-campaign forms, and cookies/analytics technologies.

Donor Information: name, email, mobile number, address, PAN/tax-related details (if requested), donation amount and transaction details, payment status, communication preferences, device/browser/IP/cookie data.

Campaign Creator / Beneficiary Information: full name, contact information, date of birth/age, athlete profile and sport-related information, identity/KYC documents, bank account details, supporting documents, campaign story, photos, videos, updates.

Minor Beneficiary Information: collected through a parent/legal guardian, including the minor's name/age/category, guardian information and authorisation, consent for use/publication of details.

Automatically Collected: IP address, browser type, device type, operating system, pages visited, referral URLs, date/time access logs, cookies and similar technologies.

Certain information may be visible to the public including: campaign title, campaign story/description, athlete/beneficiary name (subject to consent), campaign images/videos, target amount and amount raised, campaign updates, and comments (if enabled).

If anonymous donation is selected, the donor's public display name may not be shown, though transaction records may still be maintained internally for compliance.

• To create and manage accounts
• To review and verify campaigns
• To process donations and transaction records
• To manage disbursal of funds
• To communicate with donors/campaign creators/beneficiaries
• To send transaction confirmations/updates
• To detect, prevent, and investigate fraud or misuse
• To comply with legal, regulatory, accounting, and audit obligations
• To operate, secure, and improve the Platform
• To moderate content and comments

Donations are processed using Razorpay. Payment-related data may be collected/processed by Razorpay in accordance with their terms and privacy practices. We may receive transaction-related information necessary to confirm payment status, process records, handle support, and manage refunds.

We may share information only as reasonably necessary, including with: payment gateway partners (e.g., Razorpay), banking/payment processing institutions, hosting/cloud and infrastructure service providers, email/SMS/notification service providers, KYC/verification service providers, professional advisors, auditors, or compliance support providers, and legal/regulatory/government authorities where required by law.

We do not sell personal information to third parties for unrelated commercial use.

Campaigns involving a minor beneficiary must be submitted by a parent/legal guardian/authorised representative. The person submitting such campaign confirms they are authorised to provide the minor's information and grant required consents.

The Foundation may require additional verification or documentation before publication or disbursal in minor-related campaigns. We may apply additional caution in the display and handling of minor-related information.

We retain personal information for as long as reasonably necessary for Platform operations, campaign and donation records, disbursal and audit trails, fraud prevention/investigation, legal/regulatory/accounting compliance, and dispute and grievance handling.

We implement reasonable technical and organisational measures to protect information against unauthorised access, loss, misuse, or alteration. However, no system can be guaranteed to be completely secure. Users are also responsible for maintaining the confidentiality of their account credentials.

We may use cookies and similar technologies for essential site functionality, session management, analytics and performance, security, and user experience improvements. For more details, please refer to our Cookie Policy.

Subject to applicable law and legal/compliance obligations, users may request: access to certain personal information, correction/update of inaccurate information, deletion of certain information (where feasible and legally permissible), withdrawal of consent, and grievance escalation.

To make a request, contact: grievance@raiseaplayer.org

Navyug Raise a Player Foundation
CIN: U93120TS2025NPL207492 · PAN: AALCN0816H
Registered Office: Unit-NO: 7-140/2, E 5, Left Portion, Nagendra Nagar, Scientist Colony, Habsiguda, Hyderabad — 500 007, Telangana, India
Grievance Email: grievance@raiseaplayer.org